10 years experience as a company adviser for designing and implementing quality systems (ISO 9001 standards) 12 years working in the field of non formal education; holds a Master degree in Italian Literature; at the moment attending a Master in Life coaching; expertise and interest around Leadership and Intercultural Learning with special focus on Experiential learning, facilitation of group learning processes and Learning to Learn; has done research on methods for Activating Learning through games (gamification)